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    Employee satisfaction

    Retain your talent with Employee Satisfaction

    Hear what your employees really think about working for your brand, and learn how to improve their loyalty and engagement.

    About Employee satisfaction

    Do you know how your
    employees feel about you?

    Employee dissatisfaction is a big problem. A dissatisfied employee will not perform to expectation, they will bring down any teams they are part of, and eventually they will quit. Unfortunately it is hard to identify which employees are not satisfied, what is causing them to feel so disengaged, and what it will take to bring them back into the fold — before they and their coworkers leave.

    Employee Satisfaction solves this problem — and creates happy, motivated team members who deliver superior customer experiences. We create custom surveys and follow a unique approach to soliciting, analysing, and acting on your staff’s feedback. You’ll learn exactly how satisfied your employees are, what they really think about you, and how to create a more productive workforce.

    • Employee dissatisfaction is a big problem. A dissatisfied employee will not perform to expectation, they will bring down any teams they are part of, and eventually they will quit. Unfortunately it is hard to identify which employees are not satisfied, what is causing them to feel so disengaged, and what it will take to bring them back into the fold — before they and their coworkers leave.

    • Employee Satisfaction solves this problem — and creates happy, motivated team members who deliver superior customer experiences. We create custom surveys and follow a unique approach to soliciting, analysing, and acting on your staff’s feedback. You’ll learn exactly how satisfied your employees are, what they really think about you, and how to create a more productive workforce.

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      Benefits

      Why use Employee Satisfaction?

      Receive honest, unguarded feedback from your employees. Quantify employee satisfaction to create a benchmark that you can improve over time, leading to stronger performance from the inside out.

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      Engage all employees

      Identify every dissatisfied employee and resolve their problems in real-time.

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      Improve retention

      Find and address engagement red flags before your top performers leave.

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      Increase productivity

      Discover the incentives your employees really need to give their best efforts.

      Process

      How to get started

      We make it easy to connect with your customers, learn what they’re saying about you, and make high-impact changes to become the brand they want you to be.
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      Free CX-consultation

      No pressure. No obligation. Just a chat with one of our CX experts about how to better meet customer expectations.

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      Setup & programme launch

      Design your programme and we’ll do the rest. You’ll begin to receive real data and insights almost instantly — hands-free.

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      Actions & results

      Put your new data to work. We’ll provide insights and action plans that can make a big, measurable impact.

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      Full-Spectrum Coverage

      Gain insights from everywhere

      Immerse yourself in the customer experiences of our diverse, multilingual pool—a global network of mystery shoppers and auditors. With our own infrastructure, unified training, and a rigorous selection process, we deliver consistent, comprehensive insights worldwide. No external partners—reliable and all from one source.

      Modular services

      Build your custom programme

      Combine our services into your own unique, holistic programme that creates a complete picture of your customers.

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      Employee Satisfaction

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      Audits

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      Voice of Customer

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