It’s hard to collect basic data — like product pricing or promotions — from your global locations. Yet without this data, you are forced to just guess whether or not your locations are complying with even the most fundamental brand standards. This makes it challenging to track, analyse, and correct issues before non-compliant locations cause significant harm to your brand.
Collect data from your locations with Crowdsourcing
Ask any question about any of your global locations
and get real-time, ground-level answers from our Evaluators.
Can you quickly check product
stock at any of your POS?
Crowdsourcing solves this problem. We give you instant access to Evaluators who can collect basic real-world information about any of your global locations. With this information, you can identify and correct issues in real-time. Our Evaluators can go to any location, ask questions, take photos or videos, or otherwise acquire the data you need to maintain brand standards.
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It’s hard to collect basic data — like product pricing or promotions — from your global locations. Yet without this data, you are forced to just guess whether or not your locations are complying with even the most fundamental brand standards. This makes it challenging to track, analyse, and correct issues before non-compliant locations cause significant harm to your brand.
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Crowdsourcing solves this problem. We give you instant access to Evaluators who can collect basic real-world information about any of your global locations. With this information, you can identify and correct issues in real-time. Our Evaluators can go to any location, ask questions, take photos or videos, or otherwise acquire the data you need to maintain brand standards.
Why use Crowdsourcing?
Break down your data-collection requests into small tasks that get assigned to local Evaluators via our mobile app. They collect data, submit it via our app, and feed it to your dashboard in real-time.
Intuitive analysis
Visualise, analyse and act on your data from your personal dashboard.
Rapidly launch
Start collecting real-time data within hours of starting your engagement.
Track compliance
Define, track and ensure compliance at any - or all - of your global locations.
How to get started
We make it easy to connect with your customers, learn what they’re saying about you, and make high-impact changes to become the brand they want you to be.
Free CX-consultation
No pressure. No obligation. Just a chat with one of our CX experts about how to better meet customer expectations.
Setup & programme launch
Design your programme and we’ll do the rest. You’ll begin to receive real data and insights almost instantly — hands-free.
Actions & results
Put your new data to work. We’ll provide insights and action plans that can make a big, measurable impact.
It’s time to elevate your customer experience
Follow the proven path to delight your customers and build raving fans for life.
Resources
Learn more about Crowdsourcing
ISC-CX Highlight Operational Excellence with Avolta at MEADFA Conference 2024
Gain insights from everywhere
Immerse yourself in the customer experiences of our diverse, multilingual pool—a global network of mystery shoppers and auditors. With our own infrastructure, unified training, and a rigorous selection process, we deliver consistent, comprehensive insights worldwide. No external partners—reliable and all from one source.
Build your custom programme
Combine our services into your own unique, holistic programme that creates a complete picture of your customers.