Advantages of ISC-CX CTL
1
Reduce
workload
workload
Streamlined communication and
full transparency.
2
improve
efficiency
efficiency
Increase the productivity of your retail performance.
3
Smart
solution
solution
Supported by artificial intelligence.
4
Barrier-free
No additional technical hurdles.
5
No-Code
Solution
Solution
Easy integration into existing systems.
6
Centrally
controllable
controllable
Track progress in real time.
7
As a stand-alone or a combined solution
Use it as individual solution or combine it with mystery shopping and audits.
8
Cost-saving
No external consultants or extra work.
9
No training
required
required
Flexible, easy to understand, fast.
Customer success stories
"Thanks to ISC-CX CTL, we were able to increase customer satisfaction by 20%. Our store managers immediately fixed the weak points and we save on external consultants."
– A client from the e-mobility industry
– A client from the e-mobility industry
"We were able to reduce the processing time of weak points by 50% and improve efficiency with CTL." – A client from a fashion and lifestyle brand.
How ISC-CX CTL works
Retail manager receives KPI report with AI-identified opportunity.
1
Reference to the necessary action provided directly in the KPI report as a QR code.
2
QR code leads to action plan for retail manager.
3
Clear description of steps to act on the opportunity.
4
Upload proof of correction.
5
Clear record of the improvement shown in central dashboard.
6
Intuitive user interface, effortlessly managed.
7
Integration and compatibility
Seamless integration into existing mystery shopping and audit programmes.
Correlation and combination of data for comprehensive insights.
ISC-CX CTL as stand-alone solution. Define your triggers and resolve opportunities.
