Diversity & inclusion
We welcome individuals from every possible background to bring their unique experiences into our daily work life.
Meet the team
CX experts, at your service
We’re here to share our modern tech, data-driven solutions, and real-world experience with global CX enthusiasts like you.
The board of directors
Reinhold Auer
President - Founder - Principal Partner
Hans Egarter
Partner - Finance Director
Adino Baumann
Worldwide Operations Director
Christian Steinhauser
Global Client Service Director
Hannes Holzer
Technical Director
Advisory board
Florian Wimmer
Global Director - Future Mobility
Kasia Filbrandt
Operations Director - International Projects
Alexander Strauch
International Project- & Program Design Director
Paul Schäfer
Technology & Strategy Advisor
Our CX enthusiasts
Martin
Client Success Manager
Stephanie
Project Manager
Tobias
International High Value Prospects Recruitment / Public Relations
Mujinga
Project Manager
Sandra
Country Operations Manager
Chris
Client Services Director
Paolo
Client Success Director
Veridiana
Business Partner Brazil
Felicia
Project Manager
Ralf
Client Success Manager
Donna
Country Operations Manager
Bev
Project Manager
Angeliki
Project Manager
Tomas
Project Manager
Cristina
Project Manager
Dagmar
Project Manager
Claudia
Project Manager
Marsilia
Project Manager
Ina
Business Development Manager
Marlies
Project Manager
Roberta
Project Manager
Walter
Project Manager
Siow Yee Chong
Client Success Manager
Mirallis
Project Manager
Manuel
Customer Success Manager
Values
Our code of ethics
We value the work of our employees and CX experts, rewarding performance based on a fair pay approach.
Authentic voice
We want to know what matters to you and are committed to taking your honest feedback 100% seriously and treating it with the utmost respect.
Clear communication
We will keep you in the loop on anything you need to know, and promise to respond quickly to your questions and issues.
Fair pay
We value the work of our CX experts and compensate their performance based on a fair pay approach.
Privacy and confidentiality
We protect your data. Safeguarding the personal information of our team members and complying with applicable data protection regulations are our top priorities.
Well-being at Work
Your health and well-being come first. We prioritise a supportive environment for everyone, where everyone feels included and heard.
Certifications
We follow the rules of
